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Friday, 6 March 2026

The NHS is increasingly adopting AI receptionists

 Since 2018, the NHS has been increasingly adopting AI into healthcare. This is part of a long-term government strategy.

The prevailing excuse for needing the NHS to adopt AI is long waiting times. The Tony Blair Institute claims AI is required because patients are frequently put into the wrong queue by incompetent NHS staff.

The NHS is increasingly adopting AI receptionists. These AI systems are part of a broader NHS strategy to use AI for appointment scheduling, test result notifications, referral analysis and triage.

It is claimed the move is to improve patient access, reduce missed appointments and free up staff time for clinical care. Unsurprisingly, patients and staff have expressed concerns about reduced human interaction and over-reliance on technology, emphasising the need for more doctors and face-to-face care.

Apart from concerns about the quality of patient care, the following are AI receptionists that are being trialled or used by the NHS, which goes some way in highlighting another danger of digitalised socialised medicine – use and abuse of the system by controligarchs who think the world is overpopulated. Firstly, a brief history of how we got here....<<<Read More>>>....