Daily OM: We encounter a wide variety of people throughout our lives. Many of them touch us in some positive way. Occasionally, however, we encounter those individuals who, for whatever reason, can be difficult to deal with. Perhaps this person is a colleague or close friend that you feel is deliberately being obtuse, inviting in trouble, or doing foolish things that you find annoying. Sometimes, it may be possible to appease or avoid those people short term. Dealing with them in the long term, however, can be exhausting. The behavior of difficult people can even make you feel like losing your temper, but keep your cool. Staying calm is the first step, especially when you are ready to confront them
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